SideKik

SideKik is a purpose-built Customer Relationship Management (CRM) tool designed specifically for small businesses, sole traders, freelancers, and local service providers who want to win more customers without the complexity of traditional business software. Unlike enterprise-grade CRMs that overwhelm users with unnecessary features and steep learning curves, SideKik strips away the clutter to offer a streamlined, intuitive system that focuses on what matters most: capturing enquiries, managing follow-ups, and growing your business. From the moment a new enquiry arrives, SideKik helps you keep everything organized in one central dashboard. You can track leads, manage customers, create tasks, set follow-up reminders, and stay on top of your daily workload so no opportunity slips through the cracks. The platform also includes a ready-to-share mini website with your own branding, plus simple daily growth tasks designed to help more customers discover your business online. Whether you are an electrician, plumber, builder, cleaner, landscaper, photographer, estate agent, salon owner, dog groomer, mechanic, or personal trainer, SideKik provides a simple system to help you respond faster, follow up consistently, and turn more enquiries into paying customers. Designed with simplicity in mind, SideKik removes the need for messy spreadsheets and scattered notes, giving you more time to focus on growing your business. It is a small business growth tool, customer enquiry management software, and daily business assistant all in one.

Ready-to-share mini website with your own branding

SideKik provides a professional, ready-to-share mini website that showcases your services, service areas, and contact details with your own branding. This page includes a built-in enquiry form that sends every quote request and new lead directly into your SideKik dashboard. You can share this page with potential customers via email, social media, or your existing website, ensuring a seamless way for new prospects to find you and reach out without any manual data entry on your end.

Customer enquiries and follow-ups dashboard

All your customer enquiries are displayed in one simple, unified dashboard so you never miss an opportunity. The dashboard shows who needs a reply or follow-up, allowing you to see every enquiry at a glance and manage each opportunity from start to finish. Whether an enquiry comes from email, social media, a website form, or a manual entry, SideKik consolidates everything into a single view, making it easy to prioritize and respond quickly to potential customers.

Daily tasks and reminders

SideKik allows you to create tasks in seconds, set optional due dates, and instantly see what needs doing today, tomorrow, or later. This feature ensures that important follow-ups, customer callbacks, and administrative tasks are never forgotten. The daily briefing view highlights how many enquiries need attention, how many growth tasks are ready, and how many tasks are due today, giving you a clear picture of your priorities before you start your day.

Simple growth tasks

Beyond managing existing enquiries, SideKik helps you attract new customers with simple, practical growth actions you can complete in minutes. Each day, you receive three growth tasks, such as creating your Google Business Profile, asking for reviews, or improving your website. These tasks are designed to build steady marketing habits and improve your online visibility, helping you win more customers consistently without requiring significant time or marketing expertise.

Tradespeople managing incoming leads

An electrician or plumber receives enquiries from multiple sources, including their website, social media, and phone calls. With SideKik, all these enquiries are automatically captured in a single dashboard. The tradesperson can quickly see which leads need a reply, set follow-up reminders for quotes, and track each customer from initial contact to job completion. This organized approach ensures no lead is forgotten and helps convert more enquiries into paying jobs.

Freelancers organizing client communications

A freelance consultant or marketing agency owner juggles multiple client projects and enquiries simultaneously. SideKik provides a central place to log every client interaction, set tasks for deliverables, and schedule follow-up reminders. The daily briefing helps the freelancer see which clients need attention, while the growth tasks encourage them to build their online presence. This system reduces the mental load of tracking everything manually and improves client satisfaction.

Local service businesses building online presence

A salon owner, dog groomer, or personal trainer wants to attract more local customers but lacks time for marketing. SideKik's simple growth tasks guide them through daily actions like claiming their Google Business Profile, requesting reviews from satisfied clients, and updating their mini website. Over time, these small consistent actions improve their search visibility and bring in a steady stream of new enquiries, all while the CRM keeps their existing customer interactions organized.

Sole traders tracking customer follow-ups

A photographer or estate agent relies heavily on timely follow-ups to secure bookings. SideKik allows them to log every enquiry, set reminders for callbacks, and track the status of each lead (new, quoted, won). The dashboard shows all recent enquiries and their current status, so the sole trader can quickly prioritize who to contact next. This systematic follow-up process ensures that no potential customer is left waiting and increases the likelihood of closing deals.

Is SideKik suitable for someone with no CRM experience?

Absolutely. SideKik is designed specifically for small business owners and sole traders who have no prior experience with CRM software. The interface is intentionally simple, with clear labels and a straightforward dashboard that shows your most important information at a glance. There are no complicated settings, workflows, or training required. You can start using SideKik immediately after signing up.

How does the mini website feature work?

SideKik provides you with a ready-to-share mini website that you can customize with your own branding, services, service areas, and contact details. This page includes a built-in enquiry form. When a potential customer fills out the form, their enquiry and contact information are automatically sent directly into your SideKik dashboard as a new lead. You can share the link to this page via email, social media, or your existing website to capture enquiries seamlessly.

Can I use SideKik on my mobile phone?

Yes. SideKik is accessible from any device with an internet connection, including smartphones and tablets. The interface is designed to be responsive and easy to navigate on smaller screens, so you can check your enquiries, manage tasks, and view your daily briefing while on the go. This is particularly useful for tradespeople and service providers who are often working away from a desk.

What happens after the 30-day free trial?

After your 30-day free trial ends, you will have the option to choose a paid plan to continue using SideKik. The trial requires no credit card to start, so you can evaluate the full product risk-free. If you decide not to continue, your account will simply be deactivated. SideKik offers straightforward pricing designed to be affordable for small businesses and sole traders.