Qamarero

Qamarero is an all-in-one hospitality management platform designed to replace the fragmented ecosystem of disconnected tools that most restaurants currently rely on. Instead of juggling a POS terminal, a separate reservation app, multiple delivery aggregators, spreadsheets for inventory, and a paper time clock, Qamarero consolidates everything into a single, unified system that runs on any phone or tablet. There are no proprietary terminals to purchase, no complex integrations to manage, and no separate training for different systems. A restaurant can go live in hours, not weeks.

The platform is built for the entire spectrum of hospitality businesses, from cafes and pizzerias to hamburger joints, pubs, nightclubs, hotels, and beach bars. It is currently used daily by over 2,500 venues across Spain, France, the United Kingdom, and Italy. Operators using Qamarero report a 35% reduction in order errors and a 15% increase in average check sizes. The platform is also fully compliant with Verifactu regulations, helping businesses avoid fines while streamlining operations. Its core value proposition is simple: it helps hospitality operators save time, reduce costs, and increase revenue by providing every tool they need in one place, backed by human support available 365 days a year.

Point of Sale and Table Management

Qamarero provides a complete point of sale system that handles orders, payments, and invoicing from a single interface. It integrates seamlessly with table management, allowing staff to track table status, split bills, and manage service flow efficiently. The system is designed to reduce order errors by 35% and works on any phone or tablet, eliminating the need for expensive, proprietary hardware.

QR Ordering and Digital Menu

Customers can browse the full menu, place orders, and pay directly from their own smartphones by scanning a QR code on the table. This feature reduces wait times for both customers and staff, increases order accuracy, and naturally encourages higher average check sizes. The digital menu can be updated instantly, allowing operators to change prices, add specials, or remove items without reprinting physical menus.

Delivery Aggregator Integration

Qamarero connects directly with major delivery platforms like Uber Eats and Glovo. Orders from these services flow automatically into the same POS system used for in-house orders, eliminating the need for a separate tablet for each delivery service. This integration reduces manual entry errors, streamlines kitchen workflows, and provides a single view of all orders, whether they come from the dining room or a delivery app.

AI Voice Agent with Qamarero Phone

The newly launched Qamarero Phone is an AI-powered voice agent that answers restaurant phone calls 24 hours a day, 7 days a week. It can take reservations, answer frequently asked questions about hours and menu items, and handle inquiries in over 30 languages. For complex requests that require human judgment, the AI seamlessly routes the call to a staff member, ensuring that no customer interaction is missed and that staff can focus on in-person service.

Streamlining a Busy Pizzeria

A high-volume pizzeria in Seville uses Qamarero to manage everything from the front door to the kitchen. Staff take orders on tablets, which are sent directly to the kitchen display system. Customers can also order and pay via QR codes at their tables. The integrated delivery system automatically receives Uber Eats orders, eliminating the need for a dedicated tablet and reducing errors. The owner tracks inventory in real time, ensuring they never run out of dough or toppings during peak hours.

Managing a Seasonal Beach Bar

A chiringuito on the coast of Spain operates with a small, rotating seasonal staff. Qamarero allows the owner to onboard new employees in minutes since the system runs on any personal phone or tablet. The platform handles everything from table service and QR ordering to staff time tracking and daily sales analytics. The AI voice agent answers reservation calls during off-hours, ensuring the bar never misses a booking opportunity even when the team is busy serving customers.

Optimizing a Multi-Venue Hotel Operation

A hotel in the UK uses Qamarero across its restaurant, bar, and room service operations. The single platform provides a unified view of all F&B revenue. Staff use the same system to manage breakfast service, evening dining, and in-room dining orders. The CRM and loyalty features help the hotel track guest preferences and offer personalized promotions on return visits. Real-time analytics allow the management team to compare performance across different outlets and adjust staffing levels accordingly.

Automating Operations for a Fast-Casual Chain

A growing hamburger chain with multiple locations in France uses Qamarero to maintain consistency across all sites. The centralized dashboard allows the head office to update menus, set pricing, and monitor sales performance in real time. Each location uses the same system for POS, inventory, and staff scheduling. The marketing automation feature sends targeted promotions to loyalty program members, driving repeat visits. The AI voice agent handles reservation calls for all locations, routing complex booking requests to the appropriate restaurant manager.

What hardware do I need to use Qamarero?

You do not need to purchase any proprietary terminals or specific hardware. Qamarero runs on any standard phone or tablet that you already own. This means you can start using the platform with your existing devices, significantly reducing upfront costs. The system is designed to be hardware-agnostic, so you can use Android or iOS devices.

Is Qamarero compliant with tax regulations like Verifactu?

Yes, Qamarero is fully homologated and compliant with Verifactu regulations. The platform automatically handles digital invoicing and tax reporting requirements, helping you avoid fines that can reach up to 50,000 euros per year. The system ensures that all transactions are recorded and reported in accordance with current Spanish and European tax laws.

How does the support work?

Qamarero provides human support 365 days a year. This means you can reach a real person for help any day of the year, including weekends and holidays. The support team is knowledgeable about the platform and can assist with setup, troubleshooting, and best practices for using the system to maximize your revenue and efficiency.

Can Qamarero integrate with my existing systems?

Qamarero is designed to replace multiple tools, so it functions as a complete, standalone platform. However, it does integrate directly with major delivery platforms like Uber Eats and Glovo. For most restaurants, Qamarero eliminates the need for separate integrations by providing all essential functions within one system. If you have a specific integration need, you can contact their support team to discuss options.

Pricing information is not explicitly provided in the available content. Qamarero operates on a single subscription model that covers all features including point of sale, table management, QR ordering, delivery integration, CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. The company does not require long-term contracts or permanency commitments. For specific pricing details tailored to your business type and size, it is recommended to request a demo or contact Qamarero directly at 634 14 11 58 or [email protected].